So that it isn’t mentioned is my biggest problem: I want to know what I’ll need to pay. I don’t complain about the cable cost, as said: I might choose for it.

But a lot of people actually don’t need it anymore? Why do they need to pay for the cable? As far as I can see it Telenet just uses this cable cost to cover the cost of the package. But that’s bad practice .. if you tell something is cheap, but at the same time ask for a surplus to make this cheap thing “normal” prices , you shouldn’t tell people you’re cheap, right?

From day one, you could only “enjoy” Telenet digital Internet/TV via cable, which you had to pay for separately. I’m pretty sure this will be mentioned somewhere. In july 2008 Telenet reached an agreement with Interkabel regarding the acquisition of 800.000 cable TV customers.

As a customer, instead of paying separately for cable access, you get one invoice. They simplified it into one, all services combined. Shout all you want, I don’t see anything wrong here.

I do however understand your point. But there used to be a time when almost everybody had “cable”… and people only complained about the monthly Belgacom phone-line costs, whether or not you used the phone often, that didn’t matter, that fixed fee was always there.

Companies like Scarlet had to compete with Belgacom/Skynet, and the only way they could succeed is by giving the customers a discount, not surprisingly with the amount of the monthly phone-line fee. Smart move, because now they promoted one price, no hidden costs. That made it -as a customer- much easier to comprehend. But never forget, there’s still is a monthly Belgacom bill, but Scarlet takes that-one into account (correct me if i’m wrong here).

All I can conclude is that the market has changed rapidly… apparently too quick for Telenet to overhaul their own strategy.
Or the market changed so rapidly, I’m off-beat now.

I thought they would have changed it by now